Susan Santoro

Susan Santoro

Licensed Real Estate Salesperson

Guilford Brokerage

102 B Broad Street
Guilford, CT 06437
  • Born In:
    Atlanta, GA
  • Live In:
    Guilford, CT
  • Passion:
    Helping people in whatever way I can
  • Interests:
    Charity work
  • Can’t Live Without:
    Chocolate

Since 1985 Susan Shaw Santoro has been one of the top-ranked agents in the greater New Haven/Shoreline area. Susan prides herself on her excellent reputation and the personal service she gives buyers & sellers.  Susan works directly with many departments at Yale with a great understanding of the relocation process. Her sellers are thrilled with her proven marketing plan and extraordinary track record. Think of Susan as a magnet bringing buyer and seller together with a personal philosophy of "Real Trust, Real Care in Real Estate". Susan works very closely with her dedicated group The Susan Santoro Team. These agents are experienced, full time Realtors, which earned the prestigious Top Real Estate Group award by Inman based on sales. Producing over $58 million in closed sales this year.  Susan is a Certified Residential Specialist (CRS) which is a designation only held by 4% of Realtors nationally. Susan continues to win many awards yearly including the Connecticut Magazine FIVE STAR Real estate agent award- scoring highest for Overall Satisfaction (featured in Ct. Magazine).

Susan is an active participant with Juvenile Diabetes Research Foundation, winning numerous awards for her outstanding yearly fundraising efforts. She is also a volunteer at The Ronald McDonald House Trees of hope as well as a volunteer with her therapy dog Savannah at Yale New Haven Hospital.

Memberships and Affiliations

  • New Haven Middlesex, Connecticut and National Associations of Realtors

  • Greater New Haven and Quinnipiac Chambers of Commerce

  • Real Estate Buyer's Agent Council (REBAC) of the National Association of Realtors

  • Active in the Juvenile Diabetes Research Foundation

Designations and Awards

  • #1 Agent comany wide based on Dollar Volume 2021
  • Top 15 company wide in Units 2021
  • Diamond Award Winner 2021
  • #1 Team Company Wide 2021
  • Certified Residential Specialist (CRS)

  • Accredited Buyer Representative (ABR)

  • Independent Realty Network, President's Award, the highest award given to a Realtor based on sales and performance achieved yearly since 1998

  • New Haven Middlesex Board of Realtors Quarterly Awards, a consistent multi-million dollar producer awarded EVERY...

Since 1985 Susan Shaw Santoro has been one of the top-ranked agents in the greater New Haven/Shoreline area. Susan prides herself on her excellent reputation and the personal service she gives buyers & sellers.  Susan works directly with many departments at Yale with a great understanding of the relocation process. Her sellers are thrilled with her proven marketing plan and extraordinary track record. Think of Susan as a magnet bringing buyer and seller together with a personal philosophy of "Real Trust, Real Care in Real Estate". Susan works very closely with her dedicated group The Susan Santoro Team. These agents are experienced, full time Realtors, which earned the prestigious Top Real Estate Group award by Inman based on sales. Producing over $58 million in closed sales this year.  Susan is a Certified Residential Specialist (CRS) which is a designation only held by 4% of Realtors nationally. Susan continues to win many awards yearly including the Connecticut Magazine FIVE STAR Real estate agent award- scoring highest for Overall Satisfaction (featured in Ct. Magazine).

Susan is an active participant with Juvenile Diabetes Research Foundation, winning numerous awards for her outstanding yearly fundraising efforts. She is also a volunteer at The Ronald McDonald House Trees of hope as well as a volunteer with her therapy dog Savannah at Yale New Haven Hospital.

Memberships and Affiliations

  • New Haven Middlesex, Connecticut and National Associations of Realtors

  • Greater New Haven and Quinnipiac Chambers of Commerce

  • Real Estate Buyer's Agent Council (REBAC) of the National Association of Realtors

  • Active in the Juvenile Diabetes Research Foundation

Designations and Awards

  • #1 Agent comany wide based on Dollar Volume 2021
  • Top 15 company wide in Units 2021
  • Diamond Award Winner 2021
  • #1 Team Company Wide 2021
  • Certified Residential Specialist (CRS)

  • Accredited Buyer Representative (ABR)

  • Independent Realty Network, President's Award, the highest award given to a Realtor based on sales and performance achieved yearly since 1998

  • New Haven Middlesex Board of Realtors Quarterly Awards, a consistent multi-million dollar producer awarded EVERY quarter since 1989

  • Voted Best Realtor New Haven County by Advocate Best of New Haven Readers' Poll

  • Connecticut Magazine's FIVE STAR Real Estate Agent Award - Scoring Highest for Overall Satisfaction featured in CT Magazine yearly since 2011

  • New Haven Living Magazine - voted Best Realtor

  • The Susan Santoro Team - voted Top Real Estate Group by New Haven Living Magazine

  • 5 Star Realtor rating from FastExpert

Since 1985 Susan Shaw Santoro has been one of the top-ranked agents in the greater New Haven/Shoreline area. Susan prides herself on her excellent reputation and the personal service she gives buyers & sellers.  Susan works directly with many departments at Yale with a great understanding of the relocation process. Her sellers are thrilled with her proven marketing plan and extraordinary track record. Think of Susan as a magnet bringing buyer and seller together with a personal philosophy of "Real Trust, Real Care in Real Estate". Susan works very closely with her dedicated group The Susan Santoro Team. These agents are experienced, full time Realtors, which earned the prestigious Top Real Estate Group award by Inman based on sales. Producing over $58 million in closed sales this year.  Susan is a Certified Residential Specialist (CRS) which is a designation only held by 4% of Realtors nationally. Susan continues to win many awards yearly including the Connecticut Magazine FIVE STAR Real estate agent award- scoring highest for Overall Satisfaction (featured in Ct. Magazine).

Susan is an active participant with Juvenile Diabetes Research Foundation, winning numerous awards for her outstanding yearly fundraising efforts. She is also a volunteer at The Ronald McDonald House Trees of hope as well as a volunteer with her therapy dog Savannah at Yale New Haven Hospital.

Memberships and Affiliations

  • New Haven Middlesex, Connecticut and National Associations of Realtors

  • Greater New Haven and Quinnipiac Chambers of Commerce

  • Real Estate Buyer's Agent Council (REBAC) of the National Association of Realtors

  • Active in the Juvenile Diabetes Research Foundation

Designations and Awards

  • #1 Agent comany wide based on Dollar Volume 2021
  • Top 15 company wide in Units 2021
  • Diamond Award Winner 2021
  • #1 Team Company Wide 2021
  • Certified Residential Specialist (CRS)

  • Accredited Buyer Representative (ABR)

  • Independent Realty Network, President's Award, the highest award given to a Realtor based on sales and performance achieved yearly since 1998

  • New Haven Middlesex Board of Realtors Quarterly Awards, a consistent multi-million dollar producer awarded EVERY quarter since 1989

  • Voted Best Realtor New Haven County by Advocate Best of New Haven Readers' Poll

  • Connecticut Magazine's FIVE STAR Real Estate Agent Award - Scoring Highest for Overall Satisfaction featured in CT Magazine yearly since 2011

  • New Haven Living Magazine - voted Best Realtor

  • The Susan Santoro Team - voted Top Real Estate Group by New Haven Living Magazine

  • 5 Star Realtor rating from FastExpert

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  • Agent Designations
    • Accredited Buyer Representative
    • Certified Residential Specialist
  • Awards
    • #1 in Dollar Volume 2021
    • Top 15 company wide in Units 2021
    • Diamond Award Winner 2021
    • #1 Team Company Wide 2021
    • Named BEST Real Estate Team 2022-New Haven Register
    • CT. Magazine Five Star Realtor Award 2012-2021
    • New Haven Advocate -Best Real Estate Agent
    • New Haven Advocate- Best Real Estate Group
    • New Haven Living Magazine-Best Realtor
    • Homelight- Top Producer award
    • Homelight-Sells homes Fast award
    • Homelight-Top Negotiator award
    • Top Producer 2021 Dollar Volume of Sales
    • Top 10 Small Teams for Production by Real Trends "America's Best RE Professionals"
    • 5 Star Rating from FastExpert
  • Specialities
    • Relocation
    • Doctors in and out of Yale, VA
    • Luxury homes
    • First time buyers

Testimonials

Susan is amazing realtor and lovely, engaging person. She knows the market, the area (Guilford/Madison was where we were searching), and is an absolute pleasure to work with. We always felt like she had our best interests in mind, was totally 'on it' every step of the way, and was comfortable waiting with us until we found the right home for us (instead of just trying to make a quick sale). She worked tirelessly on our behalf. And she effortlessly kept our kids busy/entertained at times so we could focus on touring each house (and our kids absolutely adored her!). Susan is also extremely knowledgeable about all of the technical systems and aspects of a home (furnace, radon, foundation, roof, HVAC, water, well/pump, generators, oil, etc). She was our trusted partner as we evaluated homes, and very honest/realistic about what needed work, what didn't, etc. throughout the process. She gave us her honest opinion, and didn't try to needlessly influence us in any direction. We'd definitely use Susan again, and highly recommend to anyone looking for a new home for themselves or their family.

Elaine Gast Fawcett

Can’t recommend Susan Santoro enough! Great personality, always available, and has excellent communication. Gets things done quickly and efficiently. She picked up on what we wanted right away and wasn’t over bearing or pushy. She even found us a nanny and bought our daughter a cute closing present. Definitely a people pleaser. 10/10 recommend.

Mackenzie Norman

We worked with Susan from May 2021 to May 2022 during the toughest housing market and found her to be very professional, honest, hardworking, knowledgeable, personable, eating to talk to and get advice from. She has many years of experience and can advise on putting in competitive offers. She also cares about the well-being of her clients and listens to what matters most to us in a house and in our future lives. Would highly recommend.

Vinay Rao

Susan Santoro was excellent! Great personality, always available, excellent communication style, and able to read the room and what we wanted. She even found us a nanny and bought our daughter an adorable closing toy :) Highly recommend!

Mackenzie Norman Gregory Langer

Couldn't ask for a better experience than the one Susan was able to deliver. In a crowded housing market, Susan was able to find our dream home!

Jiean Heifetz-Li

Susan is a great realtor. She helped us buy our home in Guilford 10 years ago and then helped us sell again this year. Throughout both transactions she was knowledgeable, supportive, super responsive, and an excellent communicator. We highly recommend her!

Dave and Janice Jin Hwang

It was my lucky day when I chose Susan Santoro as my realtor and I could not be more satisfied with my experience working with her. She is action-oriented and incredibly responsive to your needs. She knows the market and inspires confidence. Susan also understands the emotional impact of acquiring a home. I am from out of state and she was so helpful with suggestions and contractor referrals to make my transition easier.  ~ MarieWallingford

Marie

We worked with Susan Santoro who is amazing at what she does. She’s an incredible realtor and during our home buying process, we felt completely heard, supported, and well-advised. We were in good hands!

Ronald J Gathagan II Linh T. Le

I highly recommend Susan as a realtor to anyone looking to buy a home in New Haven or its surrounding towns! Susan is extremely knowledgeable about the area and the real estate business and is very responsive. She is an incredible partner in the home search process and I can't recommend her enough.

Linh Le

Susan is wonderful! I used her to buy and sell our home. She is extremely detail oriented, knowledgeable about everything involved in the home buying and selling process, and very easy to work with (communicative, excellent listener, thoughtful).. This was our first purchase and eventual home sale and she walked us through every step with grace. She listened to us and made recommendations when needed but we felt heard and never forced to do anything we didn't want to do. She has an uncanny understanding of the market forces and is tireless in helping her clients achieve their goals. I could not recommend Susan and her team more!

Matt Fleming

Susan was absolutely fantastic!! She listened to us in what our goals were in selling our home and understood the constraints we were under. She helped every step of the way. Her experience and in depth knowledge of the current trends were invaluable in our successful home sale and I would absolutely recommend Susan and her team without a single hesitancy!

Matthew Fleming

Best realtors in the state! I just closed on a recent property which is probably the 10th one they’ve helped me and my family with. Sue and Kate are extremely attentive and provide the best guidance for you whether you’re buying or selling. They get back to you extremely quickly and always let you know what’s going on throughout the process. I wouldn’t use anyone else.

Zach Racow

Great experience! Super helpful and persistent. Experiene assists in a very smooth home buying process

Chaz King

Susan is the best realtor you can ever ask for. She is very sharp with a lot of experience, very professional, and always looks out for your best interest. My husband and I can vouch for her since she helped us when we bought our home and with the sale of the same home for a phenomenal deal! When we were ready to sell our home because of our move, we thought selling directly would be less painful for a reasonable price. But Susan convinced us that our house was worth more. It turned out that it was $100,000 more! Thank god we listened to Susan. Her marketing plan was on point with the pictures and website all professionally done. We had multiple bids and we were in contract on the 3rd day of showing. We couldn’t have asked for anything more. So if you are ever in doubt, just trust Susan. She knows best!

Darko & Lanie Pucar

Susan is a wonderful realtor. She is very friendly and experienced. We were new to home buying and yet the entire process was made simple and easy because of her expertise. She answered all our questions promptly and was a good advocate for us. Would highly recommend her to anyone buying a house.

Balaji Rao

Susan is the best realtor you can ever ask for. She is very sharp with a lot of experience, very professional and always looks out for your best interest. My husband and I can vouch for her since she helped us when we bought our home and with the sale of the same home for a phenomenal deal!When we were ready to sell our home because of our move, we thought selling directly would be less painful for a reasonable price. But Susan convinced us that our house was worth more. It turned out that it was $100,000 more! Thank god we listened to Susan. Her marketing plan was on point with the pictures and website all professionally done. We had multiple bids and we were in contract on the 3rd day of showing. We couldn’t have asked for anything more. So if you are ever in doubt, just trust Susan. She is the best!

Lanie Pucar

Phenomenal realtor and team! After months of getting outbid, we switched to Susan and her team. Within a few weeks, we were under contract on a house! I could not have asked for a better team- Susan and Kate were east to work with and extremely responsive no matter what time of day! Highly recommend!!

Susan Gleason

We heard so many great things about Susan and she did not disappoint. Her realty experience and knowledge really showed during the entire staging, listing, and closing process. She was always reachable, responsive, and very honest with what she thought would work best. We are so thankful to have had her as our listing realtor, and we look forward to having her find us our next dream home!Matt & Michelle Chown

Michelle Pheng

Susan was wonderful to work with. She's extremely knowledgeable about the market, is very responsive, and has great connections that made the home buying process stress free. We highly recommend Susan!

Chrissy Milanese

Susan did an incredible job guiding us through a tough market. Her expertise, professionalism, and commitment to her clients is unmatched. As first time home buyers, it can feel scary and overwhelming navigating this market. Susan was constantly communicating and working to find us our perfect first home and when we did find it, was integral in the negotiation process. We are so grateful to have Susan in our corner and credit her for helping her secure our dream home.

Jenna DeNicola-Andreycak

Susan and Alicia knew what we wanted maybe even better than we did!! We our so excited to move into our new home.

Amy Kang

In a market that is so tumultuous and unforgiving, working with an ally like Susan was invaluable.At each stage in the process, Susan served as a wealth of knowledge, an advisor, a consultant, a negotiator, and, frankly, a fighter. She knows markets at the most granular level, is adept at matching preferences with potential properties, adopts your best interests as her own, asks insightful questions, and explains the complexities of the housing market in understandable terms. She has built tremendous relationships with folks across markets and the functions within them, and is adept at negotiations and value assessments.We can say with certainty that we would not have landed our dream home without Susan and we recommend her to others in the strongest possible terms.

William Andreycak

Susan Santoro is a highly professional and seasoned Real Estate Agent. From our very first conversation to closing the purchase of our new condo she has guided us every step of the way. Not only that, she is a delight to work with. She treated us like we were family members. Very highly recommended.

Greg G.

Susan Santoro is a highly professional and seasoned Real Estate Agent. From our very first conversation to closing the purchase of our new condo she has guided us every step of the way. Not only that, she is a delight to work with. She treated us like we were family members.

Gregory & Jessica Gillooly

Susan was upfront, efficient and quickly earned my trust in the entire process and key decisions. I would highly recommend her to other home sellers!

Parker McPepe

Susan was terrific

Parker Emerson

As first time homebuyers we were a little nervous about starting our home search, especially in this market. Susan explained every step of the process (sometimes multiple times!). She was both honest and uplifting throughout the process and she worked tirelessly day and night to get the most competitive offers in within our budget. We couldn’t be happier with our experience and we highly recommend her!!

Stephanie Heeney

Susan is a treasure, we had an outstanding experience. I recommend working with her with all my confidence and support. First she is an all around expert in her field, she knows real estate inside and out, she has great relationships with local agents and people in the filed, she knows the area like the back of her hand. It gave us so much ease to work with someone we could trust. Finding a house in this environment can be really challenging and Susan understood what we were looking for and helped us get there creatively and effectively. We also really just enjoyed our time working together. We love our new home and will stay in touch with Susan as our family continues to grow into it.

Andrea Miller

Susan was an absolute pleasure to work with. Her knowledge and expertise are unmatched and we really trusted her judgement.

Lauren Howson

Susan was a blessing to us! From the very first day we spoke on the phone, we connected with her energy and could sense that she would support us. She told us, 'I go all out for my clients' and she did not disappoint. In this intense market, Susan was by our side every step of the way and always available. As first time homebuyers, she was patient and took her time to answer our questions and carried us along the way. We shared many laughs together and felt both special and cared for by her. It was a whirlwind journey with many hurdles and Susan did not waiver in her faith that we would find our perfect home. Thank you so much, Susan! YOU ARE A REAL ONE! If you're looking for a top-notch, reputable, honest real estate agent, look no more, Susan Santoro is your person :)

Yve U

Susan and her team were tasked with selling our very unique and quirky business/residential property in Hamden during a time of high saturation of business properties on the market. They showed the property many times by thinking of different and creative ways the building could be used. They sold the property with expertise and we had the utmost confidence in them throughout the sale process. Susan’s knowledge of the business is unmatched and she would be the absolute go to the next time around.

Roy Mazzacane

Susan was a blessing to us! From the very first day we spoke on the phone, we connected with her energy and could sense that she would support us. She told us, 'I go all out for my clients' and she did not disappoint. In this intense market, Susan was by our side every step of the way and always available. As first time homebuyers, she was patient and took her time to answer our questions and carried us along the way. We shared many laughs together and felt both special and cared for by her. It was a whirlwind journey with many hurdles and Susan did not waiver in her faith that we would find our perfect home. Thank you so much, Susan! YOU ARE A REAL ONE! If you're looking for a top-notch, reputable, honest real estate agent, look no more, Susan Santoro is your person :)

yve uju

Susan came highly recommended by many of my work colleagues and she did not disappoint! She is very dedicated and passionate about her work and it shows in her ability to advocate strongly for her clients. When our house offer was first declined, Susan persisted and was the first to find out that the original buyer backed out. She immediately put together a new offer and it was accepted! We couldn't be more thrilled with the outcome and look forward to growing into our new home. Thanks Susan!

Jennifer Kim

Susan Santoro was the utmost professional. She is a master at her craft. She closed my deal in record time and made sure I was protected from start to finish. Susan is an amazing human and I consider her now a dear friend. I would highly recommend her to everyone.

Samantha Meder

Walking up the front stairs of William Pitt Sotheby's was scary!  I decided to sell and felt I needed people with experience to help me through the process.  I was greeted by Alicia Mahon's warm personality and professionalism.  She introduced me to Susan Santoro.  Susan has a vibrant, we can do it personality.  We sat down together to begin discussing my options.  There was never any pressure, just plenty of guidance. A great photographer was sent and pictures and videos were made!  An introduction was made to Susannah Vining, Esq. to execute the closing. SOLD!!!   A great group of people to get to know.  My husband and I recommend this amazing group of professionals to anyone who is looking to buy or sell their home.

Maggie W- Guilford

Dear Susan,Today, thanks to you, we can finally say “we’re home!” We are so grateful to you for knowing just what we were looking for (even before we knew ourselves!) You walked our family through this process - guiding and teaching all along - and it was your knowledge and persistence that has us here today — in the perfect town and the house of our dreams. We are so excited to begin this next chapter of our lives here as your neighbors and friends.With all our love and thanks!

Dayna, Randy, Tess and Finn

We just purchased our house in Connecticut remotely. Susan helped us to go through this painful process. She is very easy to work with, knowledgeable, and responsive. We don't think we could have done it without her. I will definitely recommend her to my friends.

Hyo-Jeong L

Susan is amazing to work with. She was referred to us by a friend and glad we signed up with her. She knows all there is to know about real estate in Connecticut. After one conversation with her we felt comfortable and confident. Best is she answers her phone and messages at all times! If you are looking for a coveted location/ bidding war she is the go to person. Her optimism and enthusiasm never wavered from start to finish. Enjoyed working with her.

Sowmya M

We could not be more grateful for the good fortune of finding Susan during our house search and purchasing process. From the outset, Susan intuited exactly what we were looking for in a house, and helped make the process so much smoother and less painful than we would ever have thought possible as first-time house buyers. We have just moved into our ideal home, thanks, essentially entirely, to Susan.Susan is deeply knowledgeable about the real estate market, the home buying process, and the network of people from mortgage lenders and real estate attorneys to flooring and chimney, and all points in between. There was never a moment through the entire process in which Susan didn't know exactly what to do or who to put us in touch with.She is also incredibly organized, professional, and responsive, and her turnaround time for answering questions or addressing issues as they arose was a consistent source of reassurance for us, knowing that we were in the most competent hands.And definitely the best part of working with Susan is what a genuinely lovely person she is. She is kind, generous, and has the gift of being able to get along with absolutely everyone. We always felt that Susan cared deeply about finding us a happy home, and that she had our best interests at heart. By virtue of her competence and personality, Susan has drawn other superlative people into her orbit, and all of the other service providers that she referred us to (mortgage lender, real estate attorney, home inspector, homeowner's insurance broker, to name only some) were as fantastic as she is, all of which made the process so much happier and easier than it could have been.Susan has helped us start a new chapter of life in Connecticut in a home that makes us incredibly happy, and we are so grateful to her for everything she did to make this happen for us. She is a very special person!

Morgan J

Susan was one of the best professionals I've ever worked with period. She's incredibly communicative, knowledgeable, transparent, and empathetic. We had to really put our trust in Susan as we bought our home sight unseen and she went above and beyond with the delivery. We were so fortunate to work with Susan to find our dream home in New Haven, CT. Not only was she amazing to work with during the buying process, she's kept up with us post sale and we feel like locals after being plugged in with all of her amazing resources that she has in the area. I would recommend anyone that's looking to have an amazing experience buying or selling a home in Connecticut, to work with Susan.

Paul D

We bought our first house with Susan Santoro and then 8 years later sold our house with her. She is fantastic and I always recommend her to friends who are buying or selling in the area. She is so professional and knows exactly what she’s doing. We emailed her several times during those 8 years for advice on how to improve our house for future resale. She is excellent with children and so personal, remembering details of our family even after years of not seeing one another. We were so grateful for the way she talked us through the recent offers made on our home and explained things so clearly to us. We are always singing her praises! Thank you, Susan!

Ashlee A

Susan helped us buy our first new home and was with us from start to finish. She really went the extra mile and I would strongly recommend her to friends and family.

Drew C

My family and I had a cross-country move from Arizona and was so glad that Susan helped us find our dream home. She was responsive, reliable, attentive, and professional but I think what puts her above the rest of other realtors were the extra mile she took to secure this property in this extremely competitive market (May 2021) and how she advocated for us throughout the entire process. I had great confidence and trust that she would be able to find our home despite us not being in Connecticut throughout the process. We are overjoyed with our new home!

Fionna F

Susan was such a pleasure to work with! She always made herself available to us throughout our buying process at any time of day or night. She is very obviously well connected within the New Haven community and works with some of the very best professionals in the area. She really takes the time and effort to fully understand what her clients are looking for in a home, and when you find your dream home she has the expertise to advise you on how to structure your offer in a way that will set you up for success. I will definitely go back to Susan when selling and buying a home in the future.

Brittney D

Queenie Y

Richard C

Simply The Best. I have bought and sold more than 10 homes in 3 states. Susan Santoro is the perfect real estate agent. She sold our property in Connecticut while we were 3,000 miles away. She is extremely responsive and very hard working. If you are looking for a smart, elegant, honest and hard working real estate professional, call Susan.

Magie M

We had lived in our current home for 27 years We were apprehensive about the decision we made and the home buying process. Susan Santoro made the process so much better. She was professional, knowledgeable and supported us thru the whole process. She was always available for all the questions and the concerns. We couldn’t be happier!

Joanne C

Working with Susan was great! She is very responsive and as she got to know our tastes and wants she was able to proactively book appointments for properties in this competitive market so we didn't lose out on any opportunities. We were very comfortable voicing our opinions and needs with her and I'd highly recommend her to anyone for an excellent and successful experience.

Alisa G

Excellent, aggressive and knowledgeable real estate agent. Made herself available at all times and if she couldn’t make it to a showing always sent another member of her team for her. Had great suggestions about getting the house ready for showings. We used her to sell and buy homes in a difficult environment. Overall, great service and would recommend her to anyone!

Logan L

We were looking to purchase a home on very short notice. Susan got us in looking at places right away and helped us place a successful offer in a competitive market. She was incredibly efficient and truly wonderful to work with!

Alex N

Jeff C

Susan is fantastic at her job. She's very knowledgeable, while making it accessible to clients. She's very engaged and accountable, keeping everyone on time and to task. She's very savvy about the market and practices involved in buying and selling a property. But most importantly, she understands that this is an intimate and enduring event, and she does a wonderful job of matching the client to a *home*. Susan is definitely someone you want in your corner.

Ethan D

Working with Susan is an absolute joy . . . she is someone who regularly thinks outside the box and helps you get the best sale price for your property as well as helping you negotiate the purchase of a new place. Her responsiveness, professionalism and kindness is refreshing (and very rare these days) and we would highly recommend her to anyone considering the sale or purchase of a property.

Sandra C

Susan is the best of the best!!! She expertly guided us through every aspect from preparation of of our house for sale to the inspection and closing. She is experienced and knows every aspect of the process and has her finger on the pulse of the real estate market. Our transaction was completed from listing to closing in about 6 weeks. There were many issues along the way that were anxiety provoking for us. Susan calmly and expertly guided us through everything. She is a tireless worker, and would work on issues for us late into the night and on weekends. Susan was always available and was unflappable-we knew there was nothing that could come up that was beyond her scope. We recommend Susan Santoro enthusiastically and with no hesitation. THE VERY BEST!!! Thank you Susan

Linda ,

Susan is the absolute BEST! Even as one of the busiest and most successful realtor’s in CT you will feel like her ONLY client. The way she prioritized our family during this process made us feel important, heard, and appreciated. Susan will start as your realtor but she will quickly become your friend! If you are looking for a realtor that cares about your needs you need to work with Susan. She will make a daunting process enjoyable and even fun! Susan- thank you for finding us our forever home, we are so grateful!

Kacey W

We are not easy buyers to work with. Our butterfly-like “flight pattern” never results in a direct path to our destination and can lose even the most seasoned and motivated realtors. After dozens of viewings, numerous offers, and multiple cancelled contracts, we expected Susan to lose a step or two. We thought she might even try to steer us along the shortest path like others had attempted unsuccessfully in the past. But Susan didn't. She followed us patiently, listened to us intently, and supported us unconditionally. She became our secure base from which we could set out to explore what was out there and to which we could return when waters turned choppy. Her calming presence, unwavering support, and wealth of expertise gave us the confidence to take on risks that we would have been hesitant to otherwise—one that ultimately led us into our forever home. It was the home for which she would receive the least amount of commission yet require her to communicate with a challenging seller and navigate a legally obscure landscape. She did so masterfully, placating irritability and erraticism while seamlessly collaborating with the home inspector, attorney, and mortgage company. More than 3 months since going into contract and almost 6 months since meeting Susan, we closed on our new home.What makes Susan such an exceptional realtor (and person) is a deep understanding and appreciation for the psychological elements inherent to emotional decisions (e.g., purchasing or selling a home), along with a genuine love of people and desire to see them happy. This puts the focus on the people and the process rather than the deal—the experience and journey rather than the destination. If anyone is ever in need of a secure base from which to find their way home, Susan has our highest and strongest recommendation.

T M

Susan Santoro has been the most exceptional realtor we could’ve asked for. Buying our dream home turned out to be a shockingly smooth process and she made us feel comfortable and taken care of throughout it all. 5 stars in all areas.

Stephanie M

Susan Santoro is the best! She helped us with the purchase of a beautiful historically significant home in Connecticut. With Covid restrictions and rising home prices, we were expecting to pay top dollar for a house. In addition, doing it all virtually from Los Angles didn’t make things any better. Amazingly, Susan made the process very smooth. We closed in 45 days without any hiccups. She negotiated a great price and we ended up with the “perfect” house in a great neighborhood.Susan is highly experienced and dedicated real estate agent who always keeps her clients interests in mind. She is extremely thorough and diligently makes sure all faucets of a transaction are attended to. I now consider Susan a friend and would highly recommend her to anyone that is looking for a new home.

Aeran K

We were searching for our first home for several years and Kate showed enormous patience and skill in showing us approximately a billion homes in that time, often at short notice, inconvenient times or off-the-beaten path locations. When we finally found the right one, they were a huge help through the inspection and all other phases, ensuring everything went smoothly. We really appreciate the attention and kindness they showed us. I highly recommend this group!

Allie J

We hired Sue to sell the home we lived in for 25 years and where weraised our children. Her knowledge of the things we could do to make the house more marketable, combined with her understanding of the emotional attachment that we had to a place that held so many special memories, was what set Sue apart from other realtors we had dealt with in the past. When our daughter asked my wife and I to recommend a realtor for her growing family, it was an easy call!

Bruce J

Susan Santoro and her team were very professional, on time for each encounter and true beyond my expectations! I would recommend her and her team highly!

James C

Susan is a diamond in the rough.We were referred to Susan after a terrible experience with another CT realtor that resulted in us losing our trust in the realtor profession. My husband and I were nervous and hesitant to work with another realtor, but we needed to find a new home in order to relocate, so there was no way around it. From the first day that we worked with Susan, she showed us through her actions that she was worthy of our trust. I am the kind of person who prefers actions, not words, when it comes to building rapport with me. Instead of offering her opinions on houses we were interested in viewing, she provided us with the facts and figures, which we really wanted and needed in order to make informed decisions. She is an excellent communicator and she is respectful of our time. She was available when we needed her, answered our questions with patience and thoroughness, and she and her team did a lot of footwork to ensure we had all the information we needed to understand everything about the home we purchased. Ultimately, Susan's professionalism and integrity are the top two reasons why I would highly recommend her to anyone looking for a realtor in CT. Without a doubt, I would work with Susan again.I am not a trusting person, so when I write a review like this for someone, it means I think very highly of this person. If you're looking for a trustworthy, business savvy, organized realtor, you need Susan Santoro.

Megan N

My Listings

58 Noble Avenue $589,000 link

58 Noble Avenue

Milford, CT 06460 | New Haven County
$589,000
4 Beds 3/1 Baths 1,982 Sqft 0.28 Acres

WOW!!!This is the house you have been waiting for. Totally redone top to bottom and every detail is absolutely STUNNING. Handsome easy maintenance Hardie board siding and a beautiful...

4
bed
3/1
bath
1,982
sqft
130 North Hill Road $429,900 link

130 North Hill Road

North Haven, CT 06473 | New Haven County
$429,900
3 Beds 3 Baths 2,962 Sqft 0.57 Acres

HIGHEST & BEST by 8pm. 9/2/22 Hosting holidays and parties will be a delight! AMAZING is the only way to describe this OVERSIZED raised ranch. From the minute you walk in you’ll...

3
bed
3
bath
2,962
sqft
133 Shell Beach Road $549,999 link

133 Shell Beach Road

Guilford, CT 06437 | New Haven County
$549,999
2 Beds 1 Baths 688 Sqft 0.14 Acres

DIRECT WATERFRONT with incredible views of Long Island Sound and Little Harbor from EVERY window! This Island Bay home which was recently lifted offers 2 bedrooms and an open floor...

2
bed
1
bath
688
sqft

My Sales

124 Mansfield Road $3,000,000 link

124 Mansfield Road

North Haven, CT 06473 | New Haven County
$3,000,000
6,227 Sqft 24.66 Acres

Incredible, breathtaking views!! Build your dream estate on this exquisite 24+ acre parcel. Very rare to have this much dry, level land that is close to everything, yet so private....

6,227
sqft
11 Queens Lane $2,020,000 link

11 Queens Lane

Darien, CT 06820 | Fairfield County
$2,020,000
5 Beds 5/1 Baths 6,555 Sqft 1.55 Acres

Virtual Tours Available! 11 Queens Lane was recently built by a renowned local architect with a focus on building a HEALTHY, EFFICIENT and LOW MAINTENANCE house at the end of a...

5
bed
5/1
bath
6,555
sqft
71 Judson Road $1,850,000 link

71 Judson Road

Fairfield, CT 06824 | Fairfield County
$1,850,000
4 Beds 3/1 Baths 3,502 Sqft 0.31 Acres

Premier beach area location! This 4 Bedroom/3.5 Bath Colonial is situated on an over-sized lot with salt-water pool and is just a few blocks to the beach, marina, town and train!...

4
bed
3/1
bath
3,502
sqft
331 Old Sachems Head Road $1,800,000 link

331 Old Sachems Head Road

Guilford, CT 06437 | New Haven County
$1,800,000
4 Beds 2/1 Baths 3,258 Sqft 1.41 Acres

Paradise found. Spectacular waterfront on 1.41 Acres with 207+ feet of water frontage.Stunning views on the thimble islands and joshua cove. Easy access to water with boat dock....

4
bed
2/1
bath
3,258
sqft
150 Deepwood Drive $1,618,000 link

150 Deepwood Drive

Hamden, CT 06517 | New Haven County
$1,618,000
5 Beds 4/1 Baths 4,541 Sqft 3.33 Acres

Spectacular mid-century modern home, impeccably restored and sitting on over three acres of professionally landscaped grounds with unobstructed views of Yale, New Haven and the...

5
bed
4/1
bath
4,541
sqft
14 & 17 Seymour Road $1,600,000 link

14 & 17 Seymour Road

Woodbridge, CT 06525 | New Haven County
$1,600,000
5 Beds 3/2 Baths 4,865 Sqft 12.37 Acres

Recognized for its beauty and majestic presence, this historic estate on over 12 acres offers an unmatched style of living. This circa 1905 stone and cedar Craftsman features grand...

5
bed
3/2
bath
4,865
sqft
836 Mulberry Point Road $1,600,000 link

836 Mulberry Point Road

Guilford, CT 06437 | New Haven County
$1,600,000
3 Beds 2/1 Baths 2,430 Sqft 0.5 Acres

Direct Waterfront Mid-Century Modern Masterpiece A magnificent architectural icon sited at the tip of Mulberry Point boasting 180º views of Long Island Sound may just be the...

3
bed
2/1
bath
2,430
sqft
125 Pine Grove Road $1,550,000 link

125 Pine Grove Road

Guilford, CT 06437 | New Haven County
$1,550,000
4 Beds 4/2 Baths 4,109 Sqft 0.92 Acres

Enjoy bright and early mornings as the sun lights every corner of this stunning custom colonial. Located in the sought-after Pine Grove subdivision on almost an acre of land. Prepare...

4
bed
4/2
bath
4,109
sqft
20 Split Rock Road $1,500,000 link

20 Split Rock Road

Bethany, CT 06524 | New Haven County
$1,500,000
4 Beds 3/2 Baths 6,308 Sqft 10.33 Acres

In a class by itself……two stone walls mark the entrance down the graceful winding driveway leading to the most extraordinary country home offering a peaceful and quiet oasis...

4
bed
3/2
bath
6,308
sqft
1300 Long Hill Road $1,450,000 link

1300 Long Hill Road

Guilford, CT 06437 | New Haven County
$1,450,000
3 Beds 2 Baths 1,612 Sqft 39.07 Acres

**Extraordinary Sub-Division opportunity on this 39+ acre property less than 5 minutes to the Guilford green. This is where you will find this meticulous, beautifully crafted 3...

3
bed
2
bath
1,612
sqft
100 Stony Creek Road $1,375,000 link

100 Stony Creek Road

Branford, CT 06405 | New Haven County
$1,375,000
4 Beds 4/1 Baths 4,427 Sqft 4.25 Acres

Live in the center of a wildlife sanctuary. Over 4 acres of wooded peace and quiet surrounded by all that nature has to offer. This spectacular property abuts Branford Land Trust...

4
bed
4/1
bath
4,427
sqft
2 Bethway Road $1,230,000 link

2 Bethway Road

Bethany, CT 06524 | New Haven County
$1,230,000
5 Beds 4 Baths 5,730 Sqft 10.2 Acres

Home for the holidays! Pastoral setting, beautiful 10.2 acre private level lot surrounds this 5,730 sq ft Colonial. The details in this home are amazing. Originally built in 1941,...

5
bed
4
bath
5,730
sqft