If it were not for Susan’s help, we may never have bought our first apartment. We were originally dealing with an agent who was unreliable, and was not willing to accommodate our hectic schedules. Our friends, who had just purchased a condo, highly recommended Susan to us. Only seconds after we had sent her an email asking her to be our agent, she called us back! Susan’s immediate response made us feel that she would be the one to help us get our first apartment. Susan surpassed our expectations. She helped us find an attorney, giving recommendations on various ones in different price ranges. She effectively negotiated the apartment’s price and was always available when we needed her advice on various apartment related matters. Susan has a pleasant demeanor and is very easy to work with. We were only purchasing a one-bedroom apartment but she treated us as if we were buying a mansion. Regardless of our endless lists of questions Susan always stayed calm, professional and friendly. We highly recommend Susan and her services, and feel extremely lucky to have had this amazing lady help us get our first home! Susan is the person we will call once we are ready for an apartment upgrade.

Many thanks for all your help as Eric and I prepared to sell our home. As you know, it was such an emotional experience for us. Yet your professionalism and atten- tion to detail helped alleviate the anxiety that oftentimes accompanies this process. We especially appreciated the time you took to answer all our questions. You were there for us every step of the way, taking our phone calls any time of the day (or night!) just to make us feel comfortable. And of course we were thrilled with the final outcome – the downturn in the market made us absolutely crazy – but your instincts were right on target.

Susan Shaffer served as our real estate broker both when we bought and sold our apartment in Rye, NY as well as when we rented it. Susan is full of energy and brought her enthusiasm to every transaction she worked on with us. She is extremely professional and, as her clients, we knew that Susan was doing all that she could to help us achieve our objectives. If Susan was ever unsure of a topic, she quickly did what was needed to become educated on the subject. Susan is very competent and we recommend her unconditionally.

Susan helped my husband and I in finding our first home. She listened to our needs and concerns and matched us with some really great places to choose from. She is very knowledgeable, and her easily understood explanations made us comfortable with the whole home- buying process. Her professionalism is top notch, and she promptly replied to us anytime we needed her. Susan also gave us helpful insights on choosing a lender. We found the perfect place, negotiated an affordable price, and, after the closing were able to sleep in peace. It’s almost two years since, and we couldn’t be happier! In the next couple of years, as our family grows, we will definitely look to Susan to help us find our next dream home.