

Susan was raised in Connecticut and has deep experience in real estate both personally and professionally. Personally, she has relocated over a dozen times throughout New England, and therefore knows all too well the stressful process of starting over in a new home in a new community. A visual processor, Susan sees what things can be, not just what they are.
Professionally, Susan has over three decades of financial services and real estate experience. Beginning with leasing apartments, moving to be a regional property manager with responsibility for over 450 residential units and staff of 20, moved to acquisition, syndication and development in commercial real estate...
Susan was raised in Connecticut and has deep experience in real estate both personally and professionally. Personally, she has relocated over a dozen times throughout New England, and therefore knows all too well the stressful process of starting over in a new home in a new community. A visual processor, Susan sees what things can be, not just what they are.
Professionally, Susan has over three decades of financial services and real estate experience. Beginning with leasing apartments, moving to be a regional property manager with responsibility for over 450 residential units and staff of 20, moved to acquisition, syndication and development in commercial real estate. From there she went into banking beginning as a commercial loan workout officer and rising through the ranks to commercial real estate lender, credit officer, regional business development, and strategic marketing.
She also has broad non-profit experience working for the Institute for Global Ethics as a relationship manager and Director of Growth Strategies. She was a certified trainer for the Institute for Global Ethics, completed Executive Development coursework at Bentley College – Managing Ethics in Organizations and is certified Northeast Chapter Association of Corporate Counsel America in Conciliation training. Susan holds a B.S. in Business Management/Administration.
Susan works tirelessly in her community currently serving on the Boards of Valley Shore YMCA, Essex Art Association, Rotary Club of Essex, member of the Harbor Management Commission, Essex Tree Committee, member of Child and Family Services, Conservator for Life of Essex Land Trust. Previously; Economic Development Consultant Town of Essex, Chair of the Essex Water Pollution Control Authority, VP Essex Historical Society, Chair Sanitary Waste Commission, board member and treasurer, Land for Good, board member and treasurer, Marblehead Festival of Arts, Chair of the Loan Committee for Middlesex County Revitalization Commission, past member of Ethics and Compliance Officers Association, Society of Corporate Compliance and Ethics, Harbor and Waterfront Committee Town of Yarmouth ME, Parks and Land Committee, Town of Yarmouth ME, VP Cousins and Little John Islands Improvement Association.
In her spare time, she enjoys time with her husband Bob, their Portuguese Water Dog Couper, travel, art and antiques, hiking, kayaking, swimming, fishing, and is an avid weeder.
Susan was raised in Connecticut and has deep experience in real estate both personally and professionally. Personally, she has relocated over a dozen times throughout New England, and therefore knows all too well the stressful process of starting over in a new home in a new community. A visual processor, Susan sees what things can be, not just what they are.
Professionally, Susan has over three decades of financial services and real estate experience. Beginning with leasing apartments, moving to be a regional property manager with responsibility for over 450 residential units and staff of 20, moved to acquisition, syndication and development in commercial real estate. From there she went into banking beginning as a commercial loan workout officer and rising through the ranks to commercial real estate lender, credit officer, regional business development, and strategic marketing.
She also has broad non-profit experience working for the Institute for Global Ethics as a relationship manager and Director of Growth Strategies. She was a certified trainer for the Institute for Global Ethics, completed Executive Development coursework at Bentley College – Managing Ethics in Organizations and is certified Northeast Chapter Association of Corporate Counsel America in Conciliation training. Susan holds a B.S. in Business Management/Administration.
Susan works tirelessly in her community currently serving on the Boards of Valley Shore YMCA, Essex Art Association, Rotary Club of Essex, member of the Harbor Management Commission, Essex Tree Committee, member of Child and Family Services, Conservator for Life of Essex Land Trust. Previously; Economic Development Consultant Town of Essex, Chair of the Essex Water Pollution Control Authority, VP Essex Historical Society, Chair Sanitary Waste Commission, board member and treasurer, Land for Good, board member and treasurer, Marblehead Festival of Arts, Chair of the Loan Committee for Middlesex County Revitalization Commission, past member of Ethics and Compliance Officers Association, Society of Corporate Compliance and Ethics, Harbor and Waterfront Committee Town of Yarmouth ME, Parks and Land Committee, Town of Yarmouth ME, VP Cousins and Little John Islands Improvement Association.
In her spare time, she enjoys time with her husband Bob, their Portuguese Water Dog Couper, travel, art and antiques, hiking, kayaking, swimming, fishing, and is an avid weeder.
Read LessTestimonials
I've sold 6 homes in 4 towns over 30+ years, and without a doubt Susan Malan is the most caring, and most scrupulously honest, agent I've worked with. After 5 months of searching online for the perfect traditional cottage in Essex Village without success, I began looking elsewhere. The morning i was preparing to submit an offer on a home in coastal MA, an ideal Essex property popped up online. I immediately contacted Susan, the listing agent, and asked if she could represent me. After explaining the potential conflict of interest, and how we would need to proceed, we both agreed to move forward. She scheduled a viewing prior to a weekend of very busy open houses, and I was able consider my options over a weekend. Once I decided I had to have this lovely house, I submitted an aggressive offer with an escalation clause and was very fortunate to have it accepted. Susan supported my purchase at every stage, both prior to close and after - she kept me updated, recommended closing attorneys, worked with the seller to reschedule the closing date, arranged for UPS deliveries, and had the house cleaned prior to my move. And because she's lived in this community for so long, she was able to suggest wonderful landscapers, painters, floor refinishers, restaurants, nurseries, coffee shops - too many fantastic resources to list! - and would always check back in to be sure I'd found what I was looking for. For anyone planning to buy (or sell) a home in this beautiful coastal community, I would highly recommend Susan - she's just the best there is.
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