Just a quick note to tell you about the incredible experience my husband Malcolm and I had with Lisa Devellis. Back when we interviewed her in March, as we were getting ready to put our Monroe home on the market, we told her about our terrible experience we had when we bought our home 17 years ago. We were so afraid that we would have a similar experience but she reassured us that as our agent, it would NEVER happen. From that moment on, we knew she was the right agent for us!!
From day 1 she was always there for us. When we called her with questions, she called us right back...when we texted her questions, she would text us right back. She explained everything in great detail to make sure we understood exactly what was happening every step of the way. Our experience could not have been any better, even sold our home in 1 day with multiple bids!!
I found our dream home when my husband Malcolm and I were on our way to Boston. We had about a week left to find a home so I sent Lisa a text and told her I needed to see it ASAP! She was able to show me the house first thing the following morning and we both knew it was the perfect home! Although my husband was away, she was extremely patient going back and forth on the phone with Malcolm and making sure our offer was not only made but accepted!
Lisa made sure we had the best people there to inspect the house. A few things had come up and right away, she gave us names of people she highly recommended to do the job. She helped us renegotiate based on the repairs needed, which the seller's accepted without issue, and guided us through the rest of the process to a smooth closing.
She has been phenomenal every step of the way and she kept her promise - that this experience of selling and buying a new home would not be anything like our terrible experience 17 years ago. We can't say enough good things about Lisa Devellis - she is simply...THE BEST!
